Water

Water Department

PLEASE REPORT ANY LEAKS OR OTHER WATER-RELATED EMERGENCIES TO CITY HALL 707-459-4601, EXT. 1, 9:00am - 5:30pm  M-TH. AFTER HOURS PLEASE CALL 707-459-6122.

The Water Department is responsible for operating and maintaining the Water Treatment Plant and the City's distribution system. The City's Water Department provides high quality drinking water to its consumers, ensuring it meets State Drinking water standards. The City's Water Staff all maintain water operations and/or distribution licenses issued by the State.  They are responsible for:  

  • Plant operations & maintenance
  • 24-hour emergency response
  • Distribution system repairs
  • Record keeping and reporting to regulatory agencies
  • Back flow device inspection
  • Annual system flushing program
  • Monthly meter readings
  • Utility location
  • Installation of customer meters and related equipment
  • Correspondence with regulatory agencies
  • Issuing notices to customers
  • Maintenance of fire hydrants
  • Reservoir, Dam, and watershed operations and maintenance
  • Assists with the preparation of Requests for Proposals for consultant contracts
  • Assists Engineering with the preparation of Plans and Specifications for water related City Projects
  • Prepares Annual Consumer Confidence Report

Staff Directory

  1. Justin Vigil

    Chief Plant Operator
    email Water Department

  2. Mercy Villegas

    Utility Billing
    Email Mercy Villegas
    Phone: 707-459-4601

    Customer Service Hours: 9:00am - 5:30pm M-TH


  3. Water Department

    email Water Department

    Mailing Address
    Attn: Water
    111 E. Commercial St.
    Willits, CA 95490

    Phone: 707-459-4990
    Fax: 707-459-7104
    Emergency: 707-459-6122 (after hours emergencies)

    Office Hours: 7:30am - 4:00pm M-F


Related Documents

Annual Production Totals - Surface Water Treatment Plant & Groundwater Treatment Plant

  1. Annual Production Totals

Consumer Confidence Reports

  1. 2021 Consumer Confidence Report (PDF)
  2. 2020 Consumer Confidence Report (PDF)
  3. 2019 Consumer Confidence Report (PDF)
  4. 2018 Consumer Confidence Report (PDF)
  5. 2017 Consumer Confidence Report (PDF)
  6. 2016 Consumer Confidence Report (PDF)
  7. 2015 Consumer Confidence Report (PDF)

Park Well Truck Fill Station Policy

  1. Park Well Truck Fill Station Policy
  2. Bulk Water Hauler Agreement (PDF)

Groundwater Operational Use Plan Policy

  1. Groundwater Operational Use Plan Policy